Refund policy
Refund policy
Last updated: September 7, 2026
Thank you for shopping with Bin Saqib Fabric. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review our return and refund policy below.
1. Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with its original packaging, tags, and accessories, where applicable.
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You must provide your order number or proof of purchase.
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Fabric that has been cut, stitched, washed, altered, or otherwise modified after delivery cannot be returned.
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Items damaged due to customer use may not be accepted for return.
2. Non-Returnable Items
The following items cannot be returned:
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Custom-made or personalized products
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Fabric that has been cut or altered according to customer instructions
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Fabric that has been washed, stitched, damaged, or used
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Clearance or final-sale items, where clearly stated at the time of purchase
3. Damaged, Defective, or Incorrect Items
Please inspect your order immediately after delivery.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
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Your order number
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A description of the problem
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Clear photos or videos showing the product and packaging
After reviewing the issue, we may offer a replacement, exchange, or refund, depending on the circumstances.
4. Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be processed according to the original payment method or another mutually agreed payment method.
Please allow 5–10 business days for the refund to be processed, depending on your bank or payment provider.
Original shipping charges are generally non-refundable unless the product was damaged, defective, or incorrectly sent by us.
5. Return Shipping
Customers are responsible for return shipping costs when a return is requested because of a change of mind, incorrect product selection, or any reason not caused by an error on our part.
If the return is due to a damaged, defective, or incorrect product sent by us, we will determine the appropriate return-shipping arrangement.
6. Exchanges
If you would like to exchange an item, please contact us within 7 days of delivery.
Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer a refund or another suitable solution.
7. How to Request a Return
To request a return, exchange, or refund, please contact us with the following information:
Order Number:
Product Name:
Reason for Return:
Photos/Videos (if applicable):
We will provide you with return instructions if your request is approved.
Please do not send any product back without contacting us first.
8. Order Cancellations
Orders may only be cancelled before they have been processed or shipped.
Once an order has been shipped, our standard Return & Refund Policy will apply.
9. Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Store Name: Bin Saqib Fabric
Address: Chowk, Lal Mill Rd, Factory Area, Faisalabad, Pakistan
Email: binsaqibfabricspk@gmail.com
Phone/WhatsApp: 0315 7159659
We reserve the right to refuse a return or refund if the requirements of this policy have not been met.
